退貨政策

Thank you for shopping at HandyDeal Store. Because our products are premium health and wellness formulas, we maintain strict quality control and hygienic standards. Please read our policy regarding returns and refunds carefully.

1. Return Window & Eligibility
We offer a 14-day return policy. You have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unopened, unused, with seals intact, and in its original packaging.

2. Non-Returnable Items
Due to health, safety, and hygienic reasons, we cannot accept returns on any products that have been opened, unsealed, tasted, or used.

3. Return Shipping Costs
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

4. Damaged or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately at our official customer support email within 48 hours of delivery with photographic proof so that we can evaluate the issue and make it right.

5. Refunds Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment (Stripe or 2Checkout) within 7–10 business days. Please note that your bank or credit card company may take additional time to post the refund.