SHIPPING & DELIVERY POLICY
HandyDeal Store is dedicated to delivering our exclusive health and wellness formulations to our global customers safely and efficiently.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification with tracking details once your order has shipped.
2. Estimated Shipping Times
We ship internationally from our central fulfillment hubs. Estimated delivery timelines vary by destination:
- Local / Regional Delivery: 3 to 7 business days.
- International Delivery (US, UK, Europe, Global): 7 to 14 business days.
Please note that delivery times are estimates and may experience unexpected delays due to customs clearance or local postal carrier bottlenecks.
3. Shipping Rates & Tracking
Shipping charges for your order will be calculated and displayed clearly at checkout. All shipments include a tracking number so you can monitor your package’s journey in real time.
4. Import Duties, Taxes, and Customs
For international shipments, your order may be subject to import duties and taxes (including VAT/Sales Tax), which are incurred once a shipment reaches your destination country. HandyDeal Store and 1998 Atelier Co., Ltd. are not responsible for these charges. All local custom duties, clearance fees, and taxes are the sole responsibility of the customer.
5. Lost or Missing Packages
If your tracking information states that your package was delivered but you have not received it, please contact the local courier immediately. If you need assistance, contact our customer support team, and we will do our best to help you locate the shipment.